Northwestern Memorial Hospital in Streeterville is one of Chicago’s busiest medical campuses. Patients arrive every day for specialist appointments, imaging, outpatient procedures, surgery and discharge, many of them from the suburbs, other states or O’Hare and Midway. The campus is large, the streets around it are busy and parking garages fill quickly, and many patients should not drive themselves after a procedure.
A car service to Northwestern Hospital in Chicago makes these days easier. Your chauffeur picks you up, drops you at the right entrance, waits or returns when you are ready and brings you home safely. This guide covers the main campus drop-off points, surgery day timing, waiting and return rides, help for patients with limited mobility and booking tips.
The main entrance to Northwestern Memorial Hospital is in the arrival court between the Feinberg Pavilion (251 East Huron Street) and the Galter Pavilion (675 North Saint Clair Street), reachable from Erie Street or Huron Street. Share the exact building and entrance from your appointment details when you book. For surgery, book the drop-off for your required arrival time and an on-call pickup for discharge, since recovery times vary. Choose an SUV for easier entry and room for a companion or wheelchair. Our service is for passengers who can ride in a standard vehicle; patients needing medical supervision should use a medical transport provider.
Need a ride to Northwestern? Call (773) 888-7766 or reserve online.
We provide transportation to medical facilities. We are not affiliated with or endorsed by Northwestern Medicine.
Drop-Off and Pickup Points on the Streeterville Campus
| Location | Address or Access | Notes |
|---|---|---|
| Main hospital entrance | Arrival court between Feinberg and Galter Pavilions, from Erie Street or Huron Street | The most common drop-off point |
| Feinberg Pavilion | 251 East Huron Street | Inpatient and many surgical services |
| Galter Pavilion | 675 North Saint Clair Street | Additional entrances on Saint Clair and Erie Streets |
| Other campus buildings | Outpatient and specialty buildings nearby | Check your appointment details for the exact building |
Always confirm the building. Northwestern’s campus has many buildings and entrances. Your appointment letter or patient portal lists the exact location. Share it when you book so your chauffeur takes you to the right door.
Planning a Surgery Day
| Step | What to Plan |
|---|---|
| Arrival time | Use the arrival time the hospital gives you, which is usually well before the procedure |
| Pickup time | We build in time for traffic, especially early mornings |
| Companion | Many hospitals require an adult to accompany patients home after sedation; ask your care team |
| Discharge | Book an on-call return; text when you are ready and the chauffeur comes back |
| Comfort | Bring a pillow or blanket for the ride home if helpful |
Follow your care team’s instructions about who must accompany you after anesthesia or sedation. Our chauffeur provides the ride; your companion provides support.
Waiting and Return Rides
| Option | How It Works | Best For |
|---|---|---|
| Hourly service | The chauffeur waits nearby during the visit | Short appointments and consultations |
| Drop-off with on-call return | You text when ready and the chauffeur returns | Surgery, procedures and longer visits |
| Point-to-point | A single ride in one direction | Admission or discharge |
| Recurring rides | Rides scheduled in advance | Ongoing treatment and follow-ups |
Help for Patients With Limited Mobility
- Choose an SUV such as a Lincoln Navigator or GMC Yukon XL for room and comfort.
- Tell us about walkers or folding wheelchairs so we can plan cargo space.
- Let us know if stepping into higher vehicles is difficult, and we will recommend the best option.
- Chauffeurs help with doors and bags at pickup and drop-off.
Important: Our chauffeured service is for passengers who can get in and out of a standard vehicle with little or no assistance. Patients who need medical supervision, a stretcher or a wheelchair-accessible van should book a dedicated medical transport provider.
See the full black car fleet.
Out-of-Town Patients
Many patients travel to Northwestern from other states. We can pick you up at O’Hare or Midway, take you to a nearby hotel and handle every appointment ride.
Booking Tips
- Share the exact building and entrance.
- Give your required arrival time, not just the appointment time.
- Book discharge pickups as on-call, since timing can change.
- Add your companion to the booking.
- Mention mobility needs so we send the right vehicle.
- Save the chauffeur’s number and text when ready.
We do not need medical details, only what is needed to plan the ride.
Pickup Areas
We drive patients from across Chicago and the suburbs, including Evanston, Oak Brook, Hinsdale and Naperville. See all cities we serve.
Reliable rides to and from Northwestern.
Tell us the building, arrival time and pickup address, and we will plan the trip.
Call (773) 888-7766
Reserve Now
Prefer email? Contact our team.
Car Service to Northwestern Hospital FAQs
Where will the car drop me off at Northwestern Memorial Hospital?
Usually at the main entrance in the arrival court between the Feinberg and Galter Pavilions, or at the building listed in your appointment details.
Can you pick me up after surgery?
Yes. Book an on-call return and text when you are discharged. Follow your care team’s instructions about having a companion with you.
Can the chauffeur wait during my appointment?
Yes, with hourly service. For long or uncertain visits, an on-call return is usually more practical.
Can you help patients with limited mobility?
Our chauffeurs help with doors and bags, and SUVs offer extra room. Patients needing a wheelchair-accessible van or medical supervision should use a medical transport provider.
Can you pick up out-of-town patients at the airport?
Yes. We track flights into O’Hare and Midway and can handle hotel and appointment rides.
Do you need my medical information?
No. We only need the building, arrival time, pickup address and contact details.
One Less Thing to Worry About
A car service to Northwestern Hospital in Chicago takes the stress out of traffic, parking and getting home after a procedure. Share your details and let your chauffeur handle the rest.
Black Car Now serves Chicago and its suburbs. Call (773) 888-7766 to book.
